We are short-handed, but have found a well-qualified applicant. The trouble is that she has facial tattoos that cannot be covered up – a skull near her left eye, and a stegosaurus head on her right cheek. Her job is public-facing, and our appearance policy requires public-facing employees cover visible tattoos.
With the right products and make-up techniques, tattoos can be successfully covered up. Present the applicant with your appearance policy. Ask her if she knows how to, and is willing, to keep her facial tattoos covered up at all times during work. If she indicates "yes," have her come back in for another interview with the tattoos covered so you can evaluate the situation.
If the skull/dinosaur head are still visible and violative of your appearance policy, you may reject this applicant.
Jack McCalmon and Leslie Zieren are attorneys with more than 50 years combined experience assisting employers in lowering their risk, including answering questions, like the one above, through the McCalmon Group's Best Practices Help Line. The Best Practice Help Line is a service of The McCalmon Group, Inc. Your organization may have access to The Best Practice Help Line or a similar service from another provider at no cost to you or at a discount. For questions about The Best Practice Help Line or what similar services are available to you via this Platform, call 888.712.7667.
If you have a question that you would like Jack McCalmon or Leslie Zieren to consider for this column, please submit it to firstname.lastname@example.org. Please note that The McCalmon Group cannot guarantee that your question will be answered. Answers are based on generally accepted risk management best practices. They are not, and should not be considered, legal advice. If you need an answer immediately or desire legal advice, please call your local legal counsel.