Cybercriminals are impersonating financial institutions to steal data and money. The impersonations are not only communicated online via phishing, but also through phone calls.
Red flags that organizations should be aware of and some steps to safeguard their information include:
Never provide passwords or verification codes over the phone. Be suspicious of anyone calling to ask you to send money or to update personal information.
Poor call quality and being told to act quickly are two other signs of a scam.
If you receive a suspicious phone call, you should confirm the request by calling your bank directly before taking action.
It is important to review your financial transactions on a routine basis for any transactions you did not authorize. Make sure that you recognize vendor names and that amounts paid are correct. Contact your financial institution immediately and report any suspicious transactions.
You can further protect your private data by keeping your web browser updated, using a privacy screen when in public, using strong passwords, and protecting your wireless network. Linda Brubaker "SPRING CLEAN UP: 6 tips to reduce banking cyber attacks on your account" pottsmerc.com (Mar. 02, 2020).